Breaking news! Sunbank Solar has officially received its ISO 9001 certification. This means we have been accredited by the International Organisation for Standardisation (ISO) for our superior customer satisfaction and products.
The ISO are an independent organisation who are made up of a body of members who are dedicated to promoting and implementing standards for quality management systems (QMS). The ISO 9001 aims to provide organisations and companies with a worldwide recognised standard for improving and maintaining customer satisfaction.
What does this mean for you?
We have gone through a meticulous process to become ISO 9001 certified. Through documentation, inspections and evidence, we have demonstrated to the ISO that we have the necessary quality management systems in place to be able to provide our customers with excellent products and customer service that is consistently reliable.
By choosing Sunbank Solar as your preferred solar energy provider, you can rest knowing that we have all the right systems and processes in place to provide you with what we do best – fantastic customer service. In addition to this, our technicians are qualified and trained to ensure your solar system meets industry standards.
What are the benefits of choosing an ISO 9001 certified company?
Because customers are the main priority of ISO 9001, choosing a company that has received its ISO 9001 certification will ensure you are met with excellence in customer satisfaction. This will benefit you because a company with ISO 9001 certification:
- Understands the needs of its customers.
- Meets and exceeds customer concerns and expectations.
- Constantly measures and defines customer satisfaction.
- Manages its relationship with its customers.
Our commitment to you
Our technicians and sales representatives act ethically and are equipped to provide you with all the necessary information you need regarding a solar installation. After installation, we provide continuous support and follow up aftercare. Our process is transparent and aims to put the customer first. We’re here to help!