Sunbank Solar’s Monitoring and Maintenance Plans are like Roadside Assistance for your solar.
Without monitoring, if your solar system stops performing (due to incidents like damaged PV panels, a power surge, tripped circuit breaker or a fault with the inverter), how would you know? You would only discover this when your next energy bill arrives, and by then, you may have lost valuable solar production and/or money on your solar system investment!
With Sunbank Solar’s Monitoring & Maintenance Plan, you can rest easy knowing that we have our eyes-on-your-solar, keeping your system free from faults and downtime and is safe for you and your family.
If a fault is detected, we will help you get your system back up and running so you can get back to producing free energy.
- Annual report on solar system performance (including solar production, consumption, and export over the duration of a year).*
- Annual system check (performed remotely to assess if a system service is required).
- Monitoring of your solar system for any possible performance, functional issues or product recalls.
- Unlimited service call outs for when a fault is detected.**
- 10% discount on standard service rates and replacement products.
- Regular updates on emerging technologies that will further assist in the reduction of energy prices.
*Currently only available on selected packages with monitoring.
**(non-warranty work to rectify the fault(s) detected will be charged at discounted rate)