In view of the current COVID-19 (Coronavirus) pandemic, I feel it’s important to update you personally about what our company is doing to ensure we continue to meet your needs safely. We well understand that the current uncertainty is worrying many people, so my primary message is that we are focussed on minimising risk to our employees and the wider community.
We are finding that the uptake of solar storage batteries for energy security is increasing, presumably because many people are preparing for self-isolation and increased home energy use (and perhaps if coal mines have to shut down).
Current stock situation
Concurrently, we have seen stock limitations because of the China lockdown disrupting the supply chain. Our company was fortunate to have considerable stock on hand in our warehouses around Australia, but this is running down more quickly than anticipated in order to meet our customers’ energy security needs.
Change in business procedures
Solar SG has adapted our business processes quickly to meet this increased demand and ensure safety of customers and our installers.
This means that if customers prefer, our installers will have limited physical contact with them, purely to achieve an abundance of caution in these uncertain times. Feedback we’re receiving is that this is especially important for older people (like myself!)
I am bound to advise you however, that once our current stocks are depleted, the price of new batteries is likely to increase, mainly because the weakening Australian dollar means our purchasing becomes more expensive. We’re also hearing that manufacturers generally are putting up prices.
For the time being, at least, it’s business as usual here at Solar SG, so please don’t hesitate to contact us if you need our help. And please stay safe.
Solar SG Chairman